Frequently Asked Questions

1. How do I place an order?

Select a saree you love, choose quantity, and click Add to Cart and proceed to checkout.

2. How long does shipping take?

Orders are usually shipped within 1–2 business days.
Delivery time:

Kerala / South India: 2-4 days
Rest of India: 4-7 days

3. Do you offer Cash on Delivery (COD)?

Yes, COD is available for all major locations.

4. How can I track my order?

Go to our Track Order page and enter your Order ID & phone number.

5. What is your return policy?

Returns are accepted for damaged or defective products only within 48 hours of delivery.
For more details, see our Return & Refund Policy page.

6. How can I contact support?

📞 WhatsApp / Call: +91 88845 42981
📧 Email: firstlooksarees@gmail.com

7. Are the saree photos real?

Yes, all photos on our website show actual product images under natural lighting.

8. Do you ship internationally?

International shipping is available on request. Contact us for pricing.