1. Returns

We want you to love your purchase! If for any reason you are not completely satisfied, you may request a return within 7 days of delivery. To be eligible for a return:

The saree must be unused, unwashed, and in its original condition with all tags intact.
Proof of purchase (order number, invoice) is required.

2. Non-Returnable Items

Please note, the following cannot be returned:

Sarees that have been washed, worn, or altered.
Customized or personalized orders.

3. Refunds

Once your return is received and inspected, we will notify you via email. Approved returns will be refunded to your original payment method within 7–10 business days. Since we offer free shipping, you will receive a 100% refund of the purchase price.“

4. Exchanges

Currently, we do not offer direct exchanges. You may place a new order for the item of your choice.

5. Damaged or Defective Items

If you receive a saree that is damaged or defective, please contact us within 48 hours of delivery with a photo of the product. We will provide a full replacement or a 100% refund at no extra cost to you.

6. How to Initiate a Return

“Just drop us a friendly email at firstlooksaree@gmail.com with your order number and reason for return. Our team is happy to help guide you through the next steps!”